BayLink provides you with a local telephone number in the area code of your choice (toll free numbers optional). Your online order will be fulfilled within a few hours and you will receive all set up instructions via email, including how to record you greeting and change your pass code. But that’s just the beginning of the customization you can do to ensure that your BayLink service works best for you. Please refer to the MyBayLink section of this web site for a complete list of options. return to top
Why should I use BayLink instead of telephone company voicemail?
There are 4 major reasons why BayLink voicemail is a superior choice to your local telephone company’s voicemail.
Yes! But you will have to order over the telephone. Please call (800) 909-8439 and our friendly and courteous customer service staff will review the available number inventory to find a number which best suits your needs. return to top
How many messages can I receive?
There is no limit as to the number of messages (calls) that you can receive. However, each BayLink service does limit the number of messages that can be kept in the message box. Regular housekeeping (message deletion) eliminates this problem. Please refer to individual service descriptions for specifics. You may also wish to customize the message capacities for your specific needs. Please refer to MyBayLink section of this web site. return to top
What is the notification feature and how does it work?
When a new message (voice of fax) is left your new message box, the BayLink system can alert you to this event. This feature minimizes the need for you to call in and check for new messages. BayLink provides 3 different notification options
-Voice all to another telephone number
-Email (with or without audio WAV attachment)
-Text message to your cell phone. return to top
Do I have to sign a contract?
No, there is no contract to sign. All BayLink services are prepaid. You select the prepayment period that best meets your needs for the service you have selected. At renewal time you can select any prepayment period. If you wish to cancel prior to the end of the prepayment period, a refund will be calculated based on your months of use and the monthly rate for the selected service. return to top
How do I pay for My BayLink service?
BayLink accepts all major credit cards, debit cards, checks and money orders. You can pay online over the telephone (800-909-8439) or by check or money order sent by US Mail to: BayLink Voicemail
350 Bay St Suite 231
San Francisco CA 94133 return to top
Can I transfer my existing landline or cell phone number to BayLink?
Yes! A one time service fee of $50 will be charged for transferring numbers into BayLink. Please contact BayLink Customer Service for more information. return to top
Can I use BayLink voicemail with my existing home or business telephone line?
Yes! Virtually all phone lines in this country are capable of forwarding calls to another number including a BayLink voicemail number. You will have to ensure that this feature is enabled by your local telephone company. Your local phone company may charge you extra fees for this feature. return to top
